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Trust & Data Protection

Privacy Policy

Last Updated: October 2026. This policy outlines how QUEEN SAREE collects, uses, and safeguards your personal data when you shop on our website.

1. Introduction & Scope

Welcome to QUEEN SAREE (https://queensaree.com). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy applies to all visitors, registered customers, and buyers purchasing sarees through our online boutique platform.

2. Information We Collect

When you interact with our website or place an order, we may collect the following categories of information:

  • Customer Identification & Contact Data: Full name, contact phone/mobile number, email address.
  • Shipping & Delivery Details: Full physical delivery address, police station/thana, district, and optional landmark references needed for courier dispatch.
  • Order & Transaction History: Ordered sarees, selected color/design options, invoice amounts, delivery method (Inside Dhaka / Outside Dhaka), and payment mode (Cash on Delivery).
  • Technical & Device Information: IP address, browser type, device type, operating system, and pages viewed, used solely to enhance shopping experience and protect against fraud.

3. How We Use Your Information

Your personal data is strictly processed for legitimate e-commerce operations, including:

  • Confirming and verifying Cash on Delivery orders via phone call or SMS to ensure genuine dispatch.
  • Printing shipping labels and dispatching parcels via our trusted nationwide courier partners (e.g. Steadfast, Pathao, RedX).
  • Providing customer assistance regarding saree measurements, fabrics, wash care, order tracking, and exchange requests.
  • Preventing malicious fake bookings, spam, and unauthorized account access.

4. Data Sharing & Third-Party Disclosure

Strict Zero-Sale Promise: We NEVER sell, rent, monetize, or trade your personal telephone numbers or addresses to third-party telemarketers or external advertising networks.

Data is disclosed exclusively to authorized logistics providers (courier services) who require recipient details strictly to complete delivery. In case of legal compliance, data may only be presented if mandated by lawful government authorities of Bangladesh.

5. Cookies and Tracking Technologies

We use essential cookies to maintain your shopping bag items, remember user session state, and protect forms against cross-site request forgery (CSRF). We may also utilize analytics tools (such as Google Analytics 4) to monitor anonymous aggregate traffic metrics and optimize site performance.

6. Customer Rights & Data Rectification

You hold the absolute right to view your saved profile information, update inaccurate contact numbers, or request full deletion of your customer account. To make an inquiry or update your records, please contact our support desk directly via phone call, WhatsApp, or email.

Questions or Privacy Concerns?

If you have any questions regarding this Privacy Policy or your personal data handling, reach out to our customer care team:

Direct Telephone Hotline:
WhatsApp Support:
Official Social Channels: